The potlatch return policy
We will gladly exchange merchandise up to 10 days with receipt only no cash or credit cards
Checks require 2 forms of I.D. Visa, Master Card or Amex
Thank you for shopping at The Potlatch! We hope that you are satisfied with your purchase. However, if you need to make an exchange, we are here to help.
​
Our return policy allows you to exchange merchandise within 10 days of the purchase date, provided that you have a receipt. We do not offer cash or credit card refunds. If you want to exchange an item, it must be in its original condition, with all tags attached and packaging intact.
​
Please note that certain items are non-exchangeable, such as personalized or custom-made products, sale items, perishable items, and gift cards.
To initiate a return, please bring your item and receipt to our store within the specified time frame. Our staff will be happy to assist you in finding a suitable replacement. If the item you wish to exchange is out of stock, we will issue you a store credit.
Thank you for choosing The Potlatch, and we hope to continue serving you in the future.